The Robison-Bahnmiller Funeral Home and Cremation Service seeks compassionate, community professionals to join our team assisting during visitations, services, and gatherings on an as-needed basis, including days, evenings, and weekends. This role is essential to caring for families in our community who have experienced a loss.
At its core, this position is about more than logistics—it is about presence, dignity, and quiet support during some of life’s most difficult moments. Our team serves as a reassuring presence for grieving families, helping create an environment where loved ones can gather, remember, and begin the healing process. Every detail, from a warm greeting to a thoughtfully prepared space, contributes to honoring each life and supporting those left behind.
We are proud to serve our local community with professionalism, empathy, and respect, and we rely on dedicated individuals who understand the importance of this work. Those in this role play a meaningful part in upholding our standard of care, ensuring that each family feels supported during their time with us.
Two positions: Family Assistant and Funeral Service Assistant
Key Responsibilities
• Accommodate and anticipate the needs of the client family while in our building
• Greet client families/guests arriving for services and appointments offering guidance as needed
• Maintain clean, stocked, and orderly public areas during and after gatherings
• Transport flowers to and from vehicles and other locations
• Assist at churches, cemeteries, or crematories
• Perform driving errands to pick-up/drop-off documents
• Oversee outdoor activities, organize vehicle processions, and direct traffic in all weather
• Safely, effectively, and respectfully load and transport human remains from location of death to funeral home
• Abide by safe lifting procedures/practices and comply with applicable transportation rules/laws
Required Qualifications:
• Demonstrate empathy, compassion, and professionalism in every interaction
• Communicate clearly and remain calm in dynamic situations
• Prioritize effectively and adapt appropriately as needs evolve
• Capability to stand for extended periods
• Maintain appropriate professional dress code and wear personal protective equipment as needed
• Practice basic computer and mobile device skills
• Able to receive/respond to text messages/calls from employer in a timely manner
• Be comfortable learning new equipment and technologies (e.g. casket lift, one-person mortuary cot, A/V equipment, etc.)
• Physical ability to move furniture and lift/maneuver caskets
• Physical ability to lift and carry 50 lbs. along with the ability to push/pull 200-250 lbs.
• Possess a valid Michigan driver’s license with an insurable driving record
